What Is AskMoses.com?
AskMoses.com is a vibrant, innovative online resource offering anonymous users instant advice from the qualified men and women on our team of expert scholars. These scholars are available 24 hours a day, 6 days a week, and stand ready to address topics ranging from simple questions about Jewish holidays to complex inquiries on personal issues.
AskMoses provides a unique, non-intrusive environment where we share the depth, love and spirituality of Judaism. Our services are available at no charge, and we answer questions from Jew and non-Jew alike.
The site has been operational since 1999, and since then our scholars have conducted more than a million live chats, answered hundreds of thousands of e-mails, and written thousands of essays. Along the way, they have helped people deal with everything from troubled marriages and suicide attempts to finding Shabbat dinners and references for school reports.
A user may request the next available scholar, or ask for a particular scholar with whom they’ve had a previous interaction. The user is then connected for a live, private chat with a scholar (identified via a picture and short bio) to ask questions, seek advice, or obtain references for additional research. After the conversation, the user can request that same scholar for future follow-up or other conversations.
The AskMoses software retains conversations so that questions and answers of general interest can be posted anonymously on our online library for other users’ benefit. The system stores all conversations in text format for future use in our database – after a designated editor has revised the text and removed any private information. Our software also retains statistics on system access by country, time of day, user wait time, and other traffic factors for feedback and system resource management. And it permits management review of past conversations to allow oversight for scholars and quality assurance for users.
Recognizing that people are more apt to broach sensitive issues online with the safety net of anonymity, AskMoses lets visitors benefit from one-on-one, personal attention without fear or embarrassment. Jews who feel alienated from the community due to distrust or indifference may lack a comfortable forum where they can talk candidly about sex, drugs or abuse -- but AskMoses provides values-oriented advice and thoughtful discussion of sensitive issues.
AskMoses.com uses a custom-built, powerful Java based chat engine. A custom database is used for the question-and-answer process and for other data backend purposes. The website itself is custom-made, and uses proprietary web applications.
AskMoses.com © 2008